Last Updated: May 1, 2025
1. Introduction
Welcome to Jackson Mfg., Inc. (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
By accessing or using our website or services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We CollectWe may collect the following types of information:
2.1 Personal Information
When you interact with us, we may collect personal information that you provide voluntarily, including:
- Name, company name, and job title
- Email address, phone number, and mailing address
- Billing and shipping information
- Any other information you provide when contacting us
2.2 Non-Personal Information
We may collect non-personal information automatically, such as:
- IP address, browser type, operating system, and device information
- Website usage data (e.g., pages visited, time spent on the site, interactions)
- Interaction data, such as time spent on site, pages viewed, and other browsing data
2.3 Anonymous Website Visits
You have the option to visit our website anonymously. Personal identification information is only collected when voluntarily submitted by you.
2.4 Payment Information
For purchases, we may collect billing details and payment information. However, we do not store payment card details. Payments are processed securely through third-party payment providers that comply with industry security standards.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To process orders, payments, and shipments
- To send order updates and respond to inquiries
- To provide customer support
- To improve our website, services, and user experience
- To send administrative updates, invoices, or promotional emails (you may opt out at any time)
- To comply with legal obligations and enforce our terms
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to improve user experience and website functionality.
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand user behavior and improve our services.
4.2 Types of Cookies We Use:
We may employ the following types of cookies:
- Essential Cookies: Required for website functionality (e.g., login, cart management).
- Performance Cookies: Help analyze website traffic and user interaction.
- Marketing Cookies: Used for advertising and promotional purposes.
4.3 How to Control Cookies
Most browsers allow you to block or delete cookies. However, disabling cookies may affect website functionality.
5. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
- With Service Providers: We may share your data with third-party service providers (e.g., shipping companies, payment processors) to fulfill services on our behalf.
- For Legal Compliance: If required by law, we may disclose your information to government authorities or law enforcement.
- Business Transfers: In the event of a merger, acquisition, or business sale, your information may be transferred as part of the business assets.
6. Third-Party Service Providers
We may share information with third-party service providers for specific purposes, including:
- Payment processing
- Shipping logistics
- Marketing campaigns
- Customer support services
Data shared with third parties will only be for the purposes stated above, and these parties are obligated to protect your information.
7. Data Security
We implement reasonable security measures, including SSL encryption for sensitive data (e.g., payment information), to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge that any transmission of information is at your own risk.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be modified accordingly. Continued use of our website after changes means you accept the updated policy. Users are encouraged to periodically review this Privacy Policy to stay informed.
9. User Responsibilities
It is your responsibility to periodically review this Privacy Policy. By continuing to use our website, you agree to be bound by the most recent version of the policy.
10. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or outdated information.
- Deletion: Request the deletion of your personal data (subject to legal limitations).
- Opt-Out: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in emails.
To exercise your rights, please contact us.
11. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
12. International Data Transfers
If you access our website from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where data protection laws may differ. By using our website, you consent to this transfer.
13. Legal Jurisdiction
This Privacy Policy and your use of the website are governed by the privacy laws of the United States. If you are outside of the United States, please be aware that your personal data may be subject to different data protection laws.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We encourage you to review their privacy policies before providing any personal information.
15. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Mailing Address:
Jackson Mfg., Inc.
500 Jacobsen Drive
Maquoketa, Iowa 52060